Author Topic: EchoHam crashing - what to do ....  (Read 349 times)

support

  • Global Moderator
  • Jr. Member
  • *****
  • Posts: 59
    • View Profile
    • Apphugs
EchoHam crashing - what to do ....
« on: March 15, 2018, 02:57:55 PM »
EchoHam is a hobby project for me, it's non-commercial and is provided free for all Mac users to enjoy.

As I also have a paid job (to finance my Ham Radios), the time I spend on EchoHam coding is limited.
It is beyond my capacity to provide one-on-one support to EchoHam users, however, I still endeavour to provide an error-free application for all Ham's to enjoy.

If you experience an application crash in EchoHam, and you are on macOS 10.10 (Yosemite) or later, the operating system will present a window where you have the opportunity to submit a crash report to Apple.
Please, please, please allow the crash report to be submitted. This is the best contribution you can make to resolving the crash issue.

The crash information is available to me in the development platform (XCode) and in most cases I can jump straight to the code line which caused the crash.

The Apple crash reporter also gives me an accurate idea on how many crashes occur, in which version, and groups same crashes together.

Your privacy is totally protected by Apple, I can't see any information on the user, the computer or anything else, just where my code crashed.

If you don't submit the crash report I may never find the code which has caused the problem.

Thanks for your help in improving this software.