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Topics - support

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EchoHam / EchoHam on macOS 10.15 (Catalina)
« on: October 17, 2019, 11:28:14 AM »
With the release of macOS 10.15 Apple have made a lot of major changes some of which may affect EchoHam.
I have received one report of connection issues under Catalina, however, I'm unable to confirm this or run tests myself since I won't upgrade [to 10.15] until after the first bunch of bug fixes are released.
If anyone can provide reports of EchoHam working (or not) under Catalina I would appreciate it.

2
EchoHam / What is EchoHam "Port Check"
« on: June 30, 2019, 09:11:24 AM »
EchoHam V2.07 has automatic port checking.
This check is carried out once when the program starts, it sends a UDP data packet to an echo server (over the internet) and expected the same data packet to be received back on port 5198 and 5199. With a correctly configured router and firewall, these return packets will arrive at the Application without much delay.
However, if the packets are not getting back within 10 seconds the user will be presented with an warning window outlining that an Echolink connection is not possible.

If you experience this scenario please check your router and firewall configuration, it is the most likely culprit causing the type of problem.   

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EchoHam / EchoHam microphone not working on Mojave
« on: June 26, 2019, 09:12:13 AM »
For anyone who has found the microphone input is not working:

macOS Mojave (10.14) has introduced new features under System Preferences -> Security & Privacy -> Privacy tab where microphone access permission can be given to each application individually. However, EchoHam actually needs to request microphone permission and this request was first included in V2.06 released 26 June 2019.

So, if you experience the microphone problem, make sure you are running EchoHam 2.06 or later and that EchoHam is ticked in the Privacy tab.

Further reading in this apple article: https://support.apple.com/en-au/HT209175

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EchoHam / EchoHam crashing - what to do ....
« on: March 15, 2018, 02:57:55 PM »
EchoHam is a hobby project for me, it's non-commercial and is provided free for all Mac users to enjoy.

As I also have a paid job (to finance my Ham Radios), the time I spend on EchoHam coding is limited.
It is beyond my capacity to provide one-on-one support to EchoHam users, however, I still endeavour to provide an error-free application for all Ham's to enjoy.

If you experience an application crash in EchoHam, and you are on macOS 10.10 (Yosemite) or later, the operating system will present a window where you have the opportunity to submit a crash report to Apple.
Please, please, please allow the crash report to be submitted. This is the best contribution you can make to resolving the crash issue.

The crash information is available to me in the development platform (XCode) and in most cases I can jump straight to the code line which caused the crash.

The Apple crash reporter also gives me an accurate idea on how many crashes occur, in which version, and groups same crashes together.

Your privacy is totally protected by Apple, I can't see any information on the user, the computer or anything else, just where my code crashed.

If you don't submit the crash report I may never find the code which has caused the problem.

Thanks for your help in improving this software.

5
EchoHam / EchoHam 2.04 now in AppStore
« on: March 15, 2018, 02:34:37 PM »
Thanks you to all those users who have submitted crash reports via the Apple Crash report system.
I have undertaken an extensive code review which should have most of the issues sorted out soon.

V2.04 is now available in the AppStore as a free purchase.

Any feedback welcome via this forum.

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Modbus Client (Pro) / Modbus Client Pro Demo video
« on: March 09, 2018, 04:32:39 PM »
Modbus Client Pro Features have been released and will be available as an In-App purchase shortly.
You can watch the introduction video here:
https://youtu.be/oB1WdjlLuCk

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Modbus Client (Pro) / ModbusClient 2.0 - demo video
« on: March 02, 2018, 02:45:27 PM »
ModbusClient V2.0 has been release.
see a demonstration video here:
https://youtu.be/q43qlNnTJ3k
AppStore link:
https://itunes.apple.com/us/app/modbusclient/id645867613

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EchoHam / EchoHam V2 bug reports
« on: March 03, 2016, 11:59:25 AM »
Please report EchoHam V2 bugs in this forum.
A missing feature is not a bug, please use the feature request topic instead!

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EchoHam / EchoHam V2 feature requests
« on: March 03, 2016, 11:57:22 AM »
Use this topic to submit feature requests for EchoHam V2.
Please do not use it for bug reports (different thread)

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EchoHam / EchoHam V2 - looking for beta testers
« on: December 09, 2015, 10:07:04 AM »
Coding for EchoHam V2 is happening now.
The user interface has undergone a major revamp and the code from the old EchoMac version has been completely discarded and replaced with code written specifically for OS X.
If you are interested in beta testing V2 before it goes on the AppStore please leave a reply in this thread and click the "Notify" button to receive updates from this thread.

V2 is now ready for beta testing.
If you have registered on this forum please make sure your email address is still valid so we can email you the Beta version.

Thank You

11
The free version of Modbus Server (3.1) does not work on Mavericks 10.9.
At this stage there is no timeline to make the free version available for Mavericks.

The latest version of Modbus Server Pro has been compiled to run under Mavericks.

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EchoHam / EchoHam crashing on Connect
« on: May 30, 2014, 04:32:45 PM »
Some users have reported EchoHam crashing on "Connect".
I am unable to reproduce this problem on my iMac(s) / MacBookPro.

I am still looking for someone who can edit files in terminal to enable additional debugging and then email me the log files to determine which part of the code causes the crash.

If you can help please email me on support@apphugs.com

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