Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - support

Pages: [1] 2 3 ... 5
EchoHam / EchoHam on macOS 10.15 (Catalina)
« on: October 17, 2019, 11:28:14 AM »
With the release of macOS 10.15 Apple have made a lot of major changes some of which may affect EchoHam.
I have received one report of connection issues under Catalina, however, I'm unable to confirm this or run tests myself since I won't upgrade [to 10.15] until after the first bunch of bug fixes are released.
If anyone can provide reports of EchoHam working (or not) under Catalina I would appreciate it.

EchoHam / What is EchoHam "Port Check"
« on: June 30, 2019, 09:11:24 AM »
EchoHam V2.07 has automatic port checking.
This check is carried out once when the program starts, it sends a UDP data packet to an echo server (over the internet) and expected the same data packet to be received back on port 5198 and 5199. With a correctly configured router and firewall, these return packets will arrive at the Application without much delay.
However, if the packets are not getting back within 10 seconds the user will be presented with an warning window outlining that an Echolink connection is not possible.

If you experience this scenario please check your router and firewall configuration, it is the most likely culprit causing the type of problem.   

EchoHam / Re: EchoHam microphone not working on Mojave
« on: June 29, 2019, 04:31:54 PM »
EchoHam V2.07 has improved Microphone access detection. It will provide a warning message to the operator if Microphone access is not available.

EchoHam / EchoHam microphone not working on Mojave
« on: June 26, 2019, 09:12:13 AM »
For anyone who has found the microphone input is not working:

macOS Mojave (10.14) has introduced new features under System Preferences -> Security & Privacy -> Privacy tab where microphone access permission can be given to each application individually. However, EchoHam actually needs to request microphone permission and this request was first included in V2.06 released 26 June 2019.

So, if you experience the microphone problem, make sure you are running EchoHam 2.06 or later and that EchoHam is ticked in the Privacy tab.

Further reading in this apple article:

EchoHam / Re: Echo ham
« on: August 20, 2018, 08:39:31 AM »
Hello Mark,
Echoham is available as a free download from the AppStore.
You can delete EchoHam by dragging it into the Bin.
You can download Echoham from the AppStore as often as you like.

I am not familiar with Echoic, can you please provide more details or a link.

EchoHam / EchoHam crashing - what to do ....
« on: March 15, 2018, 02:57:55 PM »
EchoHam is a hobby project for me, it's non-commercial and is provided free for all Mac users to enjoy.

As I also have a paid job (to finance my Ham Radios), the time I spend on EchoHam coding is limited.
It is beyond my capacity to provide one-on-one support to EchoHam users, however, I still endeavour to provide an error-free application for all Ham's to enjoy.

If you experience an application crash in EchoHam, and you are on macOS 10.10 (Yosemite) or later, the operating system will present a window where you have the opportunity to submit a crash report to Apple.
Please, please, please allow the crash report to be submitted. This is the best contribution you can make to resolving the crash issue.

The crash information is available to me in the development platform (XCode) and in most cases I can jump straight to the code line which caused the crash.

The Apple crash reporter also gives me an accurate idea on how many crashes occur, in which version, and groups same crashes together.

Your privacy is totally protected by Apple, I can't see any information on the user, the computer or anything else, just where my code crashed.

If you don't submit the crash report I may never find the code which has caused the problem.

Thanks for your help in improving this software.

EchoHam / EchoHam 2.04 now in AppStore
« on: March 15, 2018, 02:34:37 PM »
Thanks you to all those users who have submitted crash reports via the Apple Crash report system.
I have undertaken an extensive code review which should have most of the issues sorted out soon.

V2.04 is now available in the AppStore as a free purchase.

Any feedback welcome via this forum.

Modbus Client (Pro) / Modbus Client Pro Demo video
« on: March 09, 2018, 04:32:39 PM »
Modbus Client Pro Features have been released and will be available as an In-App purchase shortly.
You can watch the introduction video here:

EchoHam / Re: EchoHam 2.02 (2357) and Mac Sierra
« on: March 05, 2018, 10:14:39 AM »
Yes, it is the best way to get crash information to the developer.
When developers look at the crash info collected by Apple we can easily see how many crashes are occurring and the details on which part of the application is crashing.
Many crashes in the the same area of code will point out weakness in my code and allow me to fix it.

Modbus Client (Pro) / ModbusClient 2.0 - demo video
« on: March 02, 2018, 02:45:27 PM »
ModbusClient V2.0 has been release.
see a demonstration video here:
AppStore link:

Serial Tools / Re: Ability to sense additional control signals?
« on: February 05, 2018, 10:34:58 AM »
It is certainly possible. I will add this item to the feature request list.

EchoHam / Re: EchoHam 2.02 (2357) and Mac Sierra
« on: January 09, 2018, 09:38:45 AM »
The crash report gets stored on Apple's server and the developer will see the crash report and get an idea how may crashes of this type occur. If there are lots of crashes of the same type the developer will address these issues.
Please send ALL crash reports to Apple.

Serial Tools / Re: Suggestion: new cr/lf option
« on: January 09, 2018, 09:26:55 AM »
Thank you for your suggestion, it has been added to the feature wish list.

I'm afraid it may not be possible to differentiate between the different ports as the port name is provided by the underlying OS. Maybe there is an additional interface parameter provided in Sierra which I didn't implemented in SerialTools, but that's going to be really hard to simulate without the adapter hardware.
Could you please post diagnostic information from "About This Mac" -> "System Report" -> "USB", showing details of the two GUC232A adapters.

Just as a side note, I have previous experience with some of the cheaper adapters (mostly PL based) which appear to be indistinguishable. I solved the problem by getting a couple of FTDI based adapters which don't suffer from this issue.

EchoHam / Re: EchoHam 2.02 (2357) and Mac Sierra
« on: August 29, 2017, 08:37:26 AM »
Did you submit the crash report to Apple?

Pages: [1] 2 3 ... 5